Last updated: 21-Jul-2023
Collection and Use of Personal Information
We collect personal information from users for the sole purpose of providing our services effectively. Personal information may include, but is not limited to:
- Email address
- Contact information
- Billing and payment details
- User preferences and settings
- Usage data
We collect this information through direct interactions when users sign up, request support, or communicate with us. We may also collect information automatically through the use of tracking technologies such as cookies.
The collection and use of personal information is based on the following legal grounds: – Performance of a contract: We need the personal information to fulfill our obligations to provide the requested services. – Legitimate interests: We may process personal information for our legitimate interests, such as improving our services, marketing purposes, and analytical purposes.
We take reasonable measures to protect user data from unauthorized access, alteration, or destruction. We implement technical and organizational security measures to ensure the confidentiality, integrity, and availability of user data.
We use industry-standard encryption protocols to transmit sensitive data, such as payment information, securely over the internet. However, no method of transmission or storage can guarantee 100% security. Therefore, while we strive to protect user data, we cannot guarantee its absolute security.
Third-Party Data Sharing
We do not share or sell personal information to third parties for marketing purposes. However, we may engage third-party service providers to assist us in supporting and improving our services. These service providers may have access to personal information solely for the purpose of performing their tasks on our behalf and are obligated not to disclose or use the information for any other purpose.
We may also disclose personal information in response to valid legal requests or as required by applicable law.
Users’ Rights to Their Data
Users have the following rights regarding their personal information:
- Right to access: Users have the right to request access to their personal information.
- Right to rectification: Users have the right to request correction of inaccurate or incomplete personal information.
- Right to erasure: Users have the right to request the deletion of personal information, subject to legal obligations or legitimate interests.
- Right to object: Users have the right to object to the processing of personal information based on legitimate interests.
Email: [email protected]